This Privacy Statement explains how Personal Information about our (potential) customers and other individuals using our services is collected, used and disclosed by Framer B.V., Framer Inc. and its respective affiliates ("us", "we", "our" or "Framer"). This Privacy Statement describes our privacy practices in relation to the use of our websites (including any customer portal or interactive customer website) (https://www.framer.com and https://framer.cloud), our software (Framer), services, solutions, tools, and related applications, services, and programs, including research and marketing activities, offered by us (the "Services"), as well as your choices regarding use, access, storage and correction of Personal Information. It also describes how we collect, use, disclose and otherwise process Personal Information collected in relation to our Services and otherwise in the course of our business activities.
By signing up to our Services and by agreeing to our General Terms and Conditions required to use certain of our Services, you agree to the collection, usage, storage and disclosure of information described in this Privacy Statement.
Our Services may contain links to other websites or services; and information practices and/or the content of such other websites or services shall be governed by the privacy statements of such other websites or services.
We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the statement and providing you with additional notifications of such (such as adding a statement to our homepage, in our Framer Preview app or sending you a notification). We encourage you to review the Privacy Statement whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy.
We only use your personal information to provide you with the Framer Application or to communicate with you about the services.
With respect to any documents or information you may choose to upload to the Framer Application, we take the privacy and confidentiality of such documents seriously. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
- Doing so is appropriate to carry out your own request;
- We believe it is needed to enforce our Terms of Service, or that it is legally required;
- We believe it’s needed to detect, prevent, or address fraud, security, or technical issues;
- Otherwise protect our property, legal rights, or that of others.
As part of our normal business operations, your usage of our Services, our administration of you as a customer and to comply with local laws and regulations we collect your Personal Information. We will not process Personal Information for other purposes than described in this Privacy Statement.
The Services are not for use by children under the age of 16 years and we do not knowingly collect, store, share, or use Personal Information of children under 16 years. If you are under the age of 16 years, please do not provide any Personal Information, even if prompted by the Services to do so. If you are under the age of 16 years and you have provided Personal Information, please ask your parent(s) or guardian(s) to notify us and we will delete all such Personal Information.
Based on the GDPR you may have rights available to you in respect of your Personal Information, such as:
- To obtain a copy of your Personal Information together with information about how and on what basis that Personal Information is processed;
- To rectify inaccurate Personal Information (including the right to have incomplete Personal Information completed);
- To delete your Personal Information (where it is no longer necessary in relation to the purposes for which it was collected or processed). We strive to anonymize your Personal Information within 30 days after your deletion request;
- To restrict processing of your Personal Information under certain circumstances.
- To port your Personal Information in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of an agreement with you;
- To withdraw your consent to our processing of your Personal Information (where that processing is based on your consent);
- To obtain, or see a copy of the appropriate safeguards under which your Personal Information is transferred to a third country or international organization outside of the European Economic Area; and
- To lodge a complaint with your local supervisory authority for data protection.
In addition to the above rights, you have the right to object, on grounds relating to your particular situation, at any time to any processing of your Personal Information which we have justified on the basis of a legitimate interest, including profiling (as opposed to your consent) or to perform a contract with you. You also have the right to object at any time to any processing of your Personal Information for marketing or promotional purposes, including profiling for marketing or promotional purposes.
In relation to all of these rights or if you have any questions about this Privacy Statement, please send an email to email@example.com.
Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, especially if your request is manifestly unfounded or excessive. We will endeavor to respond to your request within all applicable timeframes.
As of July 16, 2020, we no longer rely on the Privacy Shield as a transfer mechanism for data transfers given the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield are no longer valid as a result of the CJEU ruling in Schrems II. However, to the extent Framer has ongoing obligations under our existing Privacy Shield Certification, we will continue to honor them. Our Privacy Shield certification is available here.
Where Personal Information is transferred outside the European Economic Area to our affiliated companies or to third party service providers, we will take steps to ensure that your Personal Information is protected by the same level of protection as if it remained within the European Economic Area, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the Privacy Shield. We contractually require agents, service providers, and affiliates who may process Personal Information related to the Services to provide the same level of protection for Personal Information as required under the European Union General Data Protection Regulation ("GDPR").
Framer complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Framer has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of (1) Notice; (2) Choice; (3) Accountability for Onward Transfer; (4) Security; (5) Data Integrity and Purpose Limitation; (6) Access; and (7) Recourse, Enforcement and Liability (collectively, the “Privacy Shield Principles”).
To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. As further set forth in the Privacy Shield Principles, we remain potentially liable if a third party processing Personal Data received from the EU or Switzerland on our behalf processes that Personal Data in a manner that is inconsistent with the Privacy Shield Principles (unless we can prove that we are not responsible for the event giving rise to the damage). Framer is subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to any failure to comply with the Privacy Shield Principles. EU and Swiss individuals with inquiries or complaints regarding U.S. privacy practices should contact us at firstname.lastname@example.org.
In compliance with the Privacy Shield Principles, Framer commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Framer at: email@example.com.
Framer has further committed to refer unresolved Privacy Shield complaints to Jams ADR, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of Jams ADR are provided at no cost to you. If your complaint still remains unresolved, then you have the right to invoke binding arbitration by the Privacy Shield Panel upon written notice to Framer at: firstname.lastname@example.org.
We may share Personal Information with third parties in connection with potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case Personal Information held by us about our customers and/or users may be one of the transferred assets.
In accordance with our legal obligations and our privacy statement, we may also process Personal Information, subject to a lawful request, to public authorities for law enforcement or national security purposes. Further we may also disclose Personal Information where otherwise required by local law or regulations.